From February 2004 to June 2006, the National Community Reinvestment Coalition (with funding assistance from HUD) conducted a study to investigate whether race played a role in the rates, fees and loan products offered to potential borrowers. The coalition used paired mystery shoppers made up of couples or individuals. The mystery shoppers were either white, African American or Latino. All shoppers were assigned specific income, credit and employment information. Minority mystery applicants were given slightly favorable profiles that should have given them an advantage that would result in them receiving the same, if not better, quotes on rates and fees. The study investigated mortgage brokers in six markets (Baltimore, Washington, Chicago, Los Angeles, St. Louis and Atlanta) and the results were, in the words of the NCRC’s executive VP, “deeply disturbing.”
White applicants were given twice the number of loan options and were far less likely to be offered high-cost sub-prime mortgages. Only 9% of whites were asked for further information on credit issues or other debt concerns. Almost 40% of minorities were pressed for information on those issues. Brokers discussed fixed rate loans with 90% of white applicants but only 55% of minority applicants.
Since this is lowerfees.com, the most relevant finding in relation to this page was that brokers discussed loan fees with 74% of white applicants but only 31% of minority applicants. As we’ve established in previous blogs, these fees can make up a significant portion of the closing costs and are often an area rife with abuse by mortgage brokers and lenders.
Federal law makes it very clear that this sort of discrimination is absolutely illegal. Race and ethnicity should have zero impact on the mortgage options, products and fees that an applicant is offered. This study indicates that there is a pervasive bias, at least in the brokers and markets surveyed, that puts minority applicants at a disadvantage. Independent of the factors that are supposed to be the determining ones (credit, employment, income etc.), in this study race and ethnicity were used to selectively offer products and information preferentially to whites.
And this brings us back to the Bono quote at the beginning of the blog. I’m not sure of the context of the quote, but the message resonates here. We have a product that can fix this problem of bias (and many others associated with closing a mortgage loan) by eliminating predatory and discriminatory practices. It’s superior to the traditional good faith estimate, or HUD-1. Lowerfees.com’s technology and the transparency that comes from it takes away the opportunity to bias fees and offerings based on race or ethnicity. We strive to provide a quote and subsequent transaction that treats all applicants fairly and offers all customers access to the lowest fees.
